You can get cash, deposit cash and checks, make transfers between accounts, check account balances and make a payment to your Bank of America credit card.

You can also manage your ATM preferences to customize your ATM experience, change your ATM/debit card PIN and view nearby ATM locations.

There are no fees for Bank of America customers using one of thousands of Bank of America ATMs to transfer funds, make deposits, inquire about a balance and withdraw cash. Find a Bank of America ATM

The following fees may apply when using a non-Bank of America ATM in the United States:

• ATM operator fee
• Non-Bank of America ATM fee for a withdrawal or transfer

Refer to the Personal Schedule of Fees for additional information.

View our FAQs about debit cards

Yes. Bank of America strives to make ATMs accessible for all our customers. Learn more about Accessible Banking

The amount you can withdraw from an ATM is based on several factors, including limits that are set based on your card or account type, availability of funds in your account at the time the withdrawal is requested and in some cases the amount the ATM is capable of dispensing.

You may increase or decrease the limit you can withdraw daily at an ATM in the following ways:

• Log in to the Mobile Banking app and select Menu then Manage Debit/Credit Card. Ensure your debit card is unlocked to Set Limits.
• Log in to Online Banking and go to the Information & Services tab for your account, then select Set daily purchase and ATM withdrawal limits in Manage card settings.
• Contact customer service
• Visit a financial center

Setting a Cash Preference enables you to set a preference for a specific dollar amount you commonly withdraw. Once you've set a Cash Preference amount, this preferred amount will appear on the PIN entry screen and also on "How much cash do you want?" during a Get cash withdrawal selected from the ATM's main menu. Simply enter your PIN and then tap your preferred amount to speed up your withdrawal. In some cases, the maximum Cash Preference amount that can be set may be lower than your ATM daily withdrawal limit. To change your preferred Cash Preference amount at any time, visit a Bank of America ATM and start your transaction as you normally would. Select View more from the main menu, Manage preferences, then Cash preference, See how to set your ATM preferences

You will also be presented with additional withdrawal amount options on the PIN entry screen. You can quickly select one of the offered options, rather than going to the ATM's main menu to complete your withdrawal. If you need to withdraw money from an account other than the primary checking account assigned to your debit card, follow the Get cash prompts on the ATM's main menu.

When getting cash at a Bank of America ATM, you will have the ability to choose what bill types you would like for your withdrawal. Most of our ATMs have $10s, $20s or $100s available for selection, but sometimes there are exceptions. If there is more than one denomination to choose from at the time of your withdrawal, you will have the opportunity to select it in all of the same bill type (for example, in all $10s), choose a custom selection, or allow the ATM to pick for you.

Cash deposits are available immediately.

For information about funds availability and holds that might be placed on your deposit, please visit our deposit holds FAQs page.

Banks are governed by federal regulations affecting the availability of funds. Bank of America considers factors such as type of deposit, deposit amount and customer relationship. Bank of America strives to make funds available as quickly as possible for our customers.

No, we do not accept foreign checks or foreign currency at ATMs. You may visit a financial center for more information about depositing foreign checks and to exchange your foreign currency for U.S. dollars in order to make your deposit.

You will need to deposit all of your funds into one of your accounts, then you can transfer available funds to your other Bank of America accounts at the ATM or by signing in to Mobile or Online Banking.

No. Please take rolled coins to your local financial center. Incomplete rolls or loose coins may not be accepted.

Yes. When you request a printed receipt for a deposit including check(s), you will be prompted to choose one with or without check image(s). You can also save your preference for future check deposits.

If you want to change your preference at any time, simply tap Change print setting on the Receipt Options screen during your ATM check deposit transaction.

Yes. Digital images of checks deposited at the ATM are typically available in Online Banking and in the Mobile Banking app. Occasionally, though, a digital image may not be visible. If the deposit is processing or has posted, but you're unable to see the check image, don't worry; everything is okay. If you require an image of the check or have questions regarding the transaction, contact customer service for assistance.

You can transfer money between your Bank of America accounts once you have linked these accounts to your ATM/debit card for ATM access. Visit your local financial center or contact customer service for assistance linking or unlinking your accounts.

Once accounts are linked, select Make transfer from the ATM main menu, and then simply select the account from which you want to transfer money and the account into which you want the money to go. Next, enter the dollar amount of the transfer. There may be charges or fees associated with certain types of transfers, so be sure to review all disclosures presented on the ATM screens before continuing with your transfer.

You can make Bank of America credit card payments at our ATMs with only your Bank of America credit card, using a check or cash. Simply visit your local Bank of America ATM, insert your credit card and select Make a Payment. Please note that payments to business credit cards are not supported at this time.

If your credit card or home equity line of credit account is linked to your ATM/debit card, you can also make a payment at the ATM using the Make Transfers option. Simply select a checking or savings account as the Transfer FROM account and your credit card or home equity line of credit account as the Transfer TO account.

To customize your ATM experience, visit any Bank of America ATM and start your transaction as you normally would. Select View more from the main menu, then Manage preferences. You'll be able to customize your ATM experience in the following ways:

Cash preference amount is an amount that appears on the PIN entry screen and also on "How much cash do you want?" during a Get cash withdrawal selected from the ATM's main menu. Setting a Cash preference amount helps to speed up your withdrawal if you commonly withdraw a preferred dollar amount.

Receipt preference allows you to select one of the following options, which applies to all transactions:

• No preference, always ask (choose this option if you prefer receiving your receipt via email)
• Always print
• No receipt

Language preference allows you to select one of the following languages which applies to your entire ATM experience:

• English (US)
• Spanish (US)
• Traditional Chinese (Taiwan)
• French (Canada)
• Korean
• Portuguese (Brazil)
• Russian

Audio screen display provides you with the option to either blank or display your screens during your voice-guided transactions if you're using earbuds or headphones at our Audio ATMs. Learn more about Accessible Banking

Yes. Simply start your transaction as you normally would, select View more from the main menu and then Change PIN. You must correctly enter your current PIN before you can create a new PIN.

Yes, email receipts can be requested during eligible ATM transactions if you have at least one email address saved as part of your Mobile or Online Banking contact information and you're conducting a transaction using your Bank of America consumer debit/ATM card.

Email receipts are available for withdrawals (including Fast Cash and withdrawals started in the Mobile Banking app), cash deposits, some check deposits and transfers. If you want a receipt with check images for your check deposits, you must choose a printed receipt. To protect your information, ATM email receipts do not contain your full account or card numbers.

To help protect your information, your email address will be partially hidden on the ATM screen. For example, [email protected] will appear as j****[email protected]. On the Receipt Options screen, you're given the opportunity to Show your full email address prior to selecting an email receipt. This will allow you to validate your email address.

If you have more than one email address associated with your bank accounts, you're able to choose another email address during your ATM transaction by selecting Change on the Receipt Options screen. For each eligible transaction, only one email address can be selected to receive an email receipt.

To update your contact information and manage the email addresses associated with your bank accounts, log in to Online Banking or the Mobile Banking app and select Profile & Settings. You may also contact customer service or visit a financial center for assistance with updating your contact information.

If your email address requires updating, you should not request an email receipt. Instead, select Print or No Receipt. Updates made to your email addresses in the Mobile Banking app, in Online Banking or by calling or visiting us will be reflected during future ATM transactions.

ATM receipt images are not available in the Mobile Banking app or in Online Banking. However, you can see the details of your ATM transactions on the Account Activity tab in either Online or Mobile Banking.

Contactless transactions can be completed at all Bank of America ATMs. Find a Bank of America ATM

Yes, the contactless feature will work at all Bank of America ATMs. Non-Bank of America ATMs may or may not have the ability to facilitate a contactless transaction. Learn more about contactless cards.

All Bank of America ATMs have a contactless reader in addition to a standard card reader. Using the contactless reader, Bank of America debit cardholders can begin ATM transactions using a smartphone or other contactless device by following these steps:

1. Select your Bank of America debit card in your digital wallet.
2. Hold your phone, or other contactless device, over the contactless symbol on the ATM.
3. When prompted, enter your debit card PIN using the ATM keypad.

If your device is lost or stolen and you cannot locate your device, you can lock or delete your digital cards by signing into Online Banking, selecting Profile & Settings then Digital Wallet & Virtual Card settings and following the instructions provided.

We recommend that you lock your phone using a PIN or biometric security like fingerprint or facial recognition. Using this type of security setting for your device will help prevent unauthorized access to your phone's contents, including access to an ATM.

Not an Online Banking customer? Enroll in Online Banking today

Call 844-401-8500 and select option 1. Provide the ATM ID, which can be found on the ATM or on your ATM receipt.

If your card was issued by Bank of America and you received the incorrect amount of cash or your deposit amount and/or receipt information is inaccurate, call 844-401-8500 and select option 2. Please provide as much information as possible about your transaction to assist us with researching and resolving your claim. Useful information may include a description of what occurred during your transaction at the ATM, the ATM ID or location of the ATM, and the date/time and amount of your transaction.

If your card was not issued by Bank of America and you received the incorrect amount of cash, contact the company who issued your card for assistance.

Report any discrepancies in your account by contacting customer service as soon as possible.

If you requested a receipt and did not receive one, log in to Online Banking or view your account activity in the Mobile Banking app to verify your deposit is processing. If you are unable to verify the deposit is processing, contact customer service for assistance with reviewing your account activity.

If your card was issued by Bank of America, the options for requesting a replacement card are:

• Visit a local financial center
• Request a replacement card by phone
• Request a replacement card online
• Report a lost card in the mobile app:
  
  
  1. Log in to the Mobile Banking app
  2. Select Menu
  3. Select Manage Debit/Credit Card
  4. Select the card you wish to report lost
  5. Verify your identity and a replacement card will be sent to you. While awaiting the arrival of your replacement card, your digital wallet typically remains active and can be used during this time. Learn more about digital wallets

If your card was not issued by Bank of America and the ATM took your card, contact the company who issued your card for assistance.

Cash in foreign countries is dispensed in the local currency and debited from your account in U.S. dollars.

Bank of America participates in a Global ATM Alliance, which provides Bank of America clients access to International partner ATMs where the non-Bank of America ATM $5 usage fee for each withdrawal or transfer and ATM operator access fee can be avoided.
Learn more about the Global ATM Alliance
View our FAQs about foreign exchange rates

Here are five tips for using ATMs in foreign countries:

1. Check the network
You can use your Bank of America debit card or ATM card anywhere you see the CIRRUS symbol. In addition to CIRRUS, you can use ATMs with the Mastercard or Visa symbols. The symbol on the front of your card will indicate if your card is Mastercard or Visa.
Find a Mastercard/CIRRUS ATM layer
Find a Visa ATM layer

2. Understand the types of fees being charged.
The non-Bank of America ATM usage fee is $5. This fee is assessed for each withdrawal or transfer performed at a non-Bank of America ATM in a foreign country. In addition, the ATM operator may charge an access fee for cash withdrawals. Your deposit account statement will reflect the U.S. dollar equivalent of your foreign ATM withdrawal. Bank of America will assess an international transaction fee of 3% of the U.S. dollar amount for all ATM withdrawals processed in foreign currency. International ATM operators may offer to do your currency conversion for you, but they may charge a higher fee for conversion. To insure that your currency conversion does not incur a fee higher than the one stated above, you may refuse the ATM operator's offer to convert the amount of the transaction. The fee is assessed as a separate transaction fee on the posting date of the withdrawal.

3. Verify your PIN before you travel.
Most international ATM operators support up to 12-digit PINs. However, some ATM operators only support four-digit PINs. Be sure your PIN does not start with a zero. Be sure to know your PIN by numbers, as some ATMs outside the United States don't have letters on the keypad. If necessary, change your PIN before traveling to a foreign country. See how to change your PIN

4. Some international ATMs have limited functions.
All international ATM operators will provide you with withdrawal access from your primary checking account, but some may not offer access to your savings account or the ability to conduct transfers and balance inquiries. Some international ATMs are only available during normal business hours. Some international ATMs may not offer instructions in English.

5. Have a backup plan.
Systems used by international banks may occasionally be unavailable while you're traveling, so there's a possibility you won't be able to use your card when you need to at an ATM or to make a purchase. In addition to using your debit or ATM card while traveling, consider also taking some foreign currency with you. Learn more about ordering foreign currency

If you're unable to use a foreign ATM, you may be able to use your debit card or ATM card to withdraw funds at a local bank.

Many travelers find it helpful to have local currency immediately upon arrival in a foreign country for tips, taxis and other miscellaneous expenditures. Some airports and train stations do not have foreign exchange offices; if they do, they may have limited hours of operation and may charge higher rates for currency exchange.

Bank of America clients with checking and savings accounts can order foreign currency using Online Banking or the Mobile Banking app. Customers with credit cards only can order currency at a financial center. Learn more about ordering foreign currency

International non-Bank of America Mastercard^® cardholders have the option to withdraw cash in U.S. dollars at Bank of America ATMs in the U.S. With this service, you have the convenience of seeing the cost of the transaction at our ATMs and on your ATM receipt. Bank of America will waive the ATM fee for those who accept Bank of America's exchange rate offer and complete their withdrawal.

• Always protect your card by keeping it in a safe place. If your card is lost or stolen, contact us immediately.
• Memorize your PIN. Do not write it on your card, keep it in your wallet or give it to anyone.
• If you choose your own PIN, avoid using numbers for your PIN that are easily identified (for example, birthdates, telephone numbers and addresses).
• Never give your PIN to anyone or information about your card over the telephone, email or the internet, unless to a trusted merchant in a call or transaction you initiated. If someone asks for this information, refuse and immediately contact us.
• Carefully review your account statements and report any fraudulent transactions immediately.

• Be aware of people and your surroundings before, during and after you use an ATM, particularly at night. If you think it is unsafe, press Cancel, leave immediately and visit another ATM.
• If you must use an ATM at night, take someone with you.
• When using an ATM with a door that requires card access, close the entry door completely upon entering and exiting and do not open the door for anyone you don't know.
• When using a drive-up ATM, keep your engine running, doors locked and only the driver's window open during the transaction.
• The activity around Bank of America ATMs may be monitored or recorded by surveillance cameras.

• Shield the keypad with your hand or body while entering your PIN at an ATM.
• Put your card, cash and receipt away immediately after completing your transaction. Do not display or count your cash at the ATM.

If you need emergency assistance, call 911 from the nearest telephone. Report all crimes immediately to law enforcement and your local financial center.

In all states except NY and NJ, direct concerns about the security of Bank of America ATMs to our Corporate Security Department by calling 800-222-7511.

New York

• Questions or complaints concerning security? Call our Security Department at 800-222-7511, or the New York Department of Financial Services at 888-697-2861.

New Jersey

• Questions or complaints concerning security? Call our Security Department at 800-222-7511, or the New Jersey Department of Banking at 609-292-7272.